Copyright 2019 Berties Of Bay. All Rights Reserved

WHEN WILL I RECEIVE MY ONLINE ORDER?

HERITAGE CLOTHING

If you have treated yourself to one of our lovely heritage garments, providing we have your item in stock, it will be posted out to you 2nd Class Signed For via Royal Mail within 3 working days of receiving your order.

For wool garments we don't have on the shelf our knitters will be working round the clock to get your order completed. We really appreciate your patience and we endeavour to get your item to you as soon as we can. Under normal circumstances this will take 4-6 weeks and in worst case scenarios 6-8 weeks, due to dyeing batch lead times.

For cotton garments we don't have on the shelf please allow up to 4 weeks lead time.

HOMEWARE & GIFTS

If you have treated yourself to one of our lovely homeware items or gifts, providing we have your item in stock, it will be posted out to you 2nd Class Signed For via Royal Mail within 3 working days of receiving your order.

 

If for any reason we are waiting on deliveries from suppliers, please allow up to 2 weeks lead time.

For arm knitted scarves and throws, please allow 2-3 weeks due to lead time on yarn and knitting.

PLEASE NOTE THESE ARE WORST CASE SCENARIOS AS WE WILL ALWAYS AIM TO DELIVER YOUR LOVELY ITEMS AS SOON AS WE POSSIBLY CAN.